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Billing & Payments
Invoices, M-Pesa tracking, and automated rent.
Tenant Management
Moving tenants in, leases, and directories.
Maintenance
Logging tickets and managing the Kanban board.
Platform Settings
Configuring your company profile and banking.
Frequently Asked Questions
RentOS runs a background cron job on the 1st of every month. It automatically checks for active tenants and generates a rent invoice based on their unit's assigned rent amount. You don't need to click anything!
Go to the Financials & Billing page and click the "Generate Invoices" button. The system will safely generate bills for any active tenant who hasn't been billed for the current month yet.
Yes! When recording a payment on an invoice, enter the exact amount the tenant paid. If it's less than the total due, the invoice status will automatically update to "PARTIALLY PAID" and keep track of the remaining balance.
Navigate to the tenant's profile and edit their lease status to "Inactive". This stops the automated billing system from generating future invoices and frees up the unit for a new tenant.
Yes. You can use our bulk CSV importer in the Tenant Directory. Make sure your file matches the exact column headers provided in the sample template.
Tenants log into their dedicated portal and navigate to the Maintenance tab. When they submit an issue, it instantly appears in your "Pending" column on the Landlord Dashboard.
Yes. If you drag a ticket from "Pending" to "In Progress" or "Resolved", the system automatically sends a branded email update to the tenant.
Multi-user Role-Based Access Control (RBAC) allows you to add managers. Go to Settings > Team, and invite them via email with either "Admin" or "Manager" permissions.
Official Documentation
Explore comprehensive, step-by-step guides on setting up your property portfolio and automating financials.
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